Google reviews for vets

Be the practice pet owners trust with their family.

Pet owners research vets as carefully as they'd research a GP. We send a warm thank-you after each visit — the kind of message owners love to reply to — making the request personal.

See how it works

Why Google reviews matter for vets.

Reviews about kindness, patience and care with a nervous dog are exactly what new owners look for.

A new puppy or kitten means a new vet. Be the practice at the top when they look.

Owners choose with their hearts.

Reviews about kindness, patience and care with a nervous dog are exactly what new owners look for.

New pet owners search Google first.

A new puppy or kitten means a new vet. Be the practice at the top when they look.

Sensitive by design.

Use staff-managed requests for sensitive visits, and avoid including health or treatment details in messages.

Relevant searches include"vet near me""emergency vet""out of hours vet""cat friendly vet Belfast"

When to ask for the review.

The day after a routine visit or vaccination. Sensitive visits require staff to stop the request before sending; do not assume an automatic appointment-type filter.

Each pet owner is asked once, with one gentle reminder if they forget — by SMS or WhatsApp from your business, with email as a backup.

Team member holding a sign that says thanks Hannah

Hi Hannah, it's Rebecca from Meadow Vets. Biscuit was a star today 🐾 If you have a moment, a quick Google review would help other owners find us.

Each customer gets their own personalised photo

How it works for vets.

01
One 15-minute call.
We set up your account and connect your pet owner list or booking software.
02
Personal requests go out.
Each pet owner gets a photo of their veterinary practice team holding a sign with their name.
03
Reviews land on Google.
Customers can leave honest feedback. Connect Google to sync reviews and prepare replies.
04
Build your reputation.
Reviews can support local visibility. Rankings also depend on relevance and distance.

See pricing

Example

What a steady month of reviews looks like.

50+

pet owners asked a month

gentle reminder, never more

Daily

scheduled request batches

Google reviews for vets: what owners ask.

How does Google decide which vets show up first?

Google ranks local results on three things: relevance (does your profile match the search), distance (how close you are to the person searching) and prominence (how well known and trusted you are). Reviews feed directly into prominence — Google says more reviews and positive ratings can help a business's local ranking.

You can't move your premises closer to every searcher, but you can control how many recent, genuine reviews your veterinary practice has. That's the lever we pull.

How do I get more Google reviews for my veterinary practice?

Ask eligible pet owners after their visit, at the right moment — and make it effortless. Most pet owners are happy to leave a review; they just never get asked, or get asked with a generic link that's easy to ignore.

A personal message by SMS or WhatsApp, with a photo of the person they actually saw holding a sign with their name, gets noticed. One tap opens a short "How did we do?" page, then Google.

When is the best time to ask?

The day after a routine visit or vaccination. Sensitive visits require staff to stop the request before sending; do not assume an automatic appointment-type filter.

Small daily batches help you manage requests and respect sending limits. Reviews depend on customers choosing to respond; no pacing pattern guarantees rankings.

Is it allowed to ask pet owners for reviews?

Yes. Google encourages businesses to ask customers for reviews. What it forbids is offering incentives, writing fake reviews, or "review gating" — only sending happy customers to Google. Businesses also need to follow applicable consumer and electronic messaging rules.

Ranknua does not select pet owners based on whether they are happy, and the Google option is always visible, whatever rating they give. Unhappy pet owners can also tell you privately so you can put things right.

What should I do about a negative review?

Reply calmly, publicly and quickly. Thank them, acknowledge the problem without arguing, and offer to talk offline. Future pet owners read your replies as closely as the reviews themselves.

We draft a professional reply to every review in your voice — you approve it with one tap, or let it post automatically.

How many reviews does a veterinary practice need?

There's no official number. Review counts are useful context, not a target that guarantees visibility. Keep your profile accurate and invite genuine feedback; relevance, distance and prominence all affect local results.